Shipping Policy

Last Updated: 2 October 2026

At Glamwood, we aim to process and deliver your orders safely and on time. Please read the following shipping policy before placing your order.

1. Order Processing

Orders are generally processed within 1–3 business days after the order is successfully placed.

Orders placed on weekends or public holidays may be processed on the next business day.

During sales, promotions, new launches, or other high-volume periods, processing may take additional time. In such cases, we will make reasonable efforts to keep customers informed.

2. Delivery Time

Once your order has been dispatched, estimated delivery usually takes approximately 3–7 business days, depending on your location and the courier service.

Delivery times may vary for remote or difficult-to-reach locations.

The delivery timeline is an estimate and is not a guaranteed delivery date.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

Any free-shipping offers will be subject to the terms and conditions mentioned on the website or applicable promotional offer.

4. Shipping Locations

Glamwood currently ships orders to serviceable locations within India.

Delivery availability may depend on the serviceability of the customer's PIN code.

If a particular PIN code is not serviceable by our courier partners, we may be unable to deliver the order to that location.

5. Order Tracking

Once your order has been dispatched, you may receive a shipping confirmation containing tracking information through email, SMS, WhatsApp, or another available communication method.

Customers can use the tracking details provided to check the status of their shipment.

Please allow some time for tracking information to become active after dispatch.

6. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address, including:

• Full name

• House/building number

• Street/locality

• City

• State

• PIN code

• Valid contact number

Glamwood will not be responsible for delivery delays or failed deliveries caused by incorrect, incomplete, or inaccurate information provided by the customer.

If an order is returned to us because of an incorrect address or unsuccessful delivery attempts, additional shipping charges may apply for re-shipment, where applicable.

7. Delayed Delivery

Although we aim to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our reasonable control, including:

• Courier or logistics delays

• Weather conditions

• Natural disasters

• Public holidays

• Strikes or transportation disruptions

• Incorrect address or contact information

• Remote or restricted delivery locations

• High order volumes

• Other unforeseen circumstances

If your order is significantly delayed, please contact our customer support team with your order number.

8. Lost or Damaged Shipments

If your package appears damaged, tampered with, or opened at the time of delivery, please contact Glamwood as soon as possible.

For products damaged during transit, customers may be required to provide photographs or videos of the package and product for verification.

For further information regarding damaged, defective, incorrect, or missing products, please refer to our Return & Refund Policy.

9. Missing Items or Incorrect Products

If an item is missing from your order or you receive an incorrect product, please contact us within 48 hours of delivery with your order number and relevant photographs/videos.

Our team will review the issue and provide an appropriate resolution in accordance with our Return & Refund Policy and applicable law.

10. Cash on Delivery

Cash on Delivery (COD) may be available for selected locations and orders, subject to availability.

COD availability may vary depending on the delivery PIN code, order value, courier service, or other applicable conditions.

11. Multiple Items in One Order

If your order contains multiple products, Glamwood may ship the products together or in separate packages depending on product availability, warehouse processing, or logistics requirements.

If an order is shipped in multiple packages, applicable tracking information may be provided separately.

12. Contact Us

If you have any questions regarding your shipment or delivery, please contact Glamwood through the contact details provided on our website.

Please keep your order number available when contacting customer support.

Glamwood

Thank you for shopping with us.